Privacy Policy for Bonus888 Lobby
How to Request a Copy or Deletion, Cookies and What Turning Them Off Costs and Why Each Type of Data Is Held.
How to Request a Copy or Deletion, Cookies and What Turning Them Off Costs and Why Each Type of Data Is Held.
If you would like a copy of the personal data we hold about you, or wish to have it deleted, please use the contact page on the platform. We will respond in line with Malaysia's personal data protection law. We may need to verify your identity before processing your request. Once verified, we will provide the information or remove the data as you ask, unless we are legally required to retain it.
The site uses cookies to remember your preferences and to help us understand how visitors use the lobby. These are small text files stored on your device. If you disable cookies in your browser, you can still browse the platform, but some features—such as remembering your language choice (English or Bahasa) or keeping you logged in—may not work correctly.
Contact form submissions are kept so that we can reply to your enquiry, provide support, or address any issue you raise. Without this information, we cannot respond to you. Server logs are held to monitor site performance, detect technical problems, and protect against misuse such as attempted hacking. They help us maintain a stable and secure lobby for all visitors.
We share data with analytics providers and hosting companies that act only on our instructions. These partners help us understand site usage and keep the platform running. Your personal information is never sold to third parties. We do not trade or rent data to advertisers, marketing firms, or any other organisation outside the site's direct operations.
Information We Collect and When
When you use the site's contact form, you submit your name, email address, and any message you write. This happens only when you choose to fill in and send that form. Our web server automatically records your IP address, browser type, and the pages you view. These logs are created every time you visit the platform, even if you do not submit a form.
How Long Records Are Kept
Contact form submissions are stored for as long as needed to resolve your enquiry, then deleted promptly. We do not keep them indefinitely. Server logs are retained for a limited period—typically long enough to analyse traffic and investigate incidents—after which they are automatically erased. Records are deleted when no longer required.
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